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Owned and operated by Winning Ventures, LLC, our team is ready to help with orders, product questions, or design guidance.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Larger items such as pergolas or outdoor kitchen setups may require additional coordination.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to follow your delivery status in real time. If you have questions about your shipment, feel free to contact our team.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on eligibility, condition requirements, and how to initiate a return.
Can I exchange an item for a different style or finish?
Exchanges are handled on a case-by-case basis. Contact our team within 30 days of delivery, and we will walk you through the exchange process. Please refer to our Return Policy for complete guidelines.
What materials are used in your patio furniture and fire pits?
Our collections feature premium materials such as weather-resistant aluminum, natural teak, powder-coated steel, and durable stone composites. Each piece is designed to withstand outdoor conditions while maintaining a refined, modern aesthetic season after season.
Can I get help choosing the right outdoor kitchen or pergola for my space?
Absolutely. Our team can provide guidance on sizing, layout, and material options to help you find the right fit for your patio or backyard. Reach out by email, phone, or live chat and share your space details so we can offer tailored recommendations.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment To You
Prompt Responses
Our team aims to reply to every inquiry within one business day so your project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Premium Craftsmanship
Every outdoor kitchen, fire pit, and furniture set is built with weather-resistant, long-lasting materials.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
